TROUBLESHOOTING
Last updated January 18, 2026
"Products not loading"
- Verify your API credentials are correct
- Check that your Amazon Associates account has API access
- Ensure the product URL is valid and the product is available
"License activation failed"
- Check your license key for typos
- Ensure you haven't exceeded 3 site activations
- Try activating with your purchase email instead
"Prices not updating"
- Clear your site cache
- Reduce cache duration in settings
- Check Amazon API connection
"Hover preview not showing"
- Enable Hover Preview in settings
- Clear browser cache
- Check for JavaScript errors in browser console